Munyaradzi Nigel Muchenje

6 months ago

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Gallery Sync and Drive storage for My Files will no longer be supported by Samsung Cloud beginning 2021-08-31

Starting on 31 August 2021, Galley Sync and Drive storage for My Files will no longer be supported by Samsung Cloud and your data will be deleted.

This has been made known to Samsung Cloud Customers via emails sent to them. I received such an email. So if you have a premium storage subscription plan, it "will automatically be canceled" beginning 2021-06-01 according to the email.

You might be thinking what will happen to my money? So a "refund may be issued to you" says Samsung Cloud. The features will now be supported by Microsoft OneDrive but "This may not be supported in certain countries or device models"

You can download your existing data or Gallery Sync to your mobile device or PC to avoid any inconveniences. Or you can "migrate your existing Gallery Sync and/ or Drive data to OneDrive conveniently," says Samsung Cloud. This is to " continue with your service experience."

Although you can still get to enjoy other Samsung Cloud features, such as backing up, syncing, and restoring other data which may include Contacts, Calendar, and Notes.